![]() ![]() That's at the ADSL level, not at Internet level which comes on top. And your symptom with VoIP has to do with latency. You may experience Internet outage even if all these parameters wouldn't report any errors. And these parameters you see are below TCP/IP. These parameters are not sufficient to what I consider interesting as I wouldn't be interested in Internet outage alone but also in variation of latency or bandwidth. But if you don't have admin access, you'll need assistance by your ISP for appropriate config. The manufacturer doesn't seem to use that term but instead many branded products of different name and probably more recent than your model. ![]() I can find some info for Sagemcom, often with a suffix. “Sagecom CS 50001”, I don’t have admin accessĪre you sure? Don't you mean Sagemcom CS 50001, eventually suffixed with some brand? And my ISP doesn't offer cable modem for this location. Better connection options exist for at least 2 years now on my location. My private access isn't much better reaching up to 12Mbit/850kbit of 18Mbit/1Mbit promised. Slow connection at my parents house (10Mbit/1Mbit), the ISP doesn't anything faster in the country side Many years, the agency refused to take such a responsibility although several responsibilities were specified by the national law maker. And such a tool and reporting of that agency exists only for a few years now. My country's equivalent offers a monitoring tool as it is reported for years already that telecoms and ISP deliver less than promised and courts have ruled that if what they deliver is often much less than promised, the provider may not demand full price. So I don't know if you're in the US or in Poland and hence which supervisory body exists. I always thought that a cable connection would be best, but this connection has it's hiccups several times a day (not every day) for over 3 years - my parents think it's the way it should be, but I get frustrated every time I see these issues.Ĭouldn't find any hint on country neither in your post nor your profile. Gather evidence that the connection is not stable, raise thisĪs an issue with the ISP a few more times and monitor it to raise it again (if applicable), if this won’t have anĮffect, cancel the contract before the agreed end date and switch to I wonder if anyone knows what network parameters areĬonsidered as normal, from the list of parameters that I can view on Issues with the connection as every time I call the ISP, the technician says, that he can see a lot of synchronization issues on The connection, as for complaining, more or less I know the route. Lost and if at the same time I try to load a webpage on the computerĭon’t know if any public authority provides any tools to monitor VoIP call, both parties cannot hear each other or some words get Issue is when the Internet LED is solid green, but when making a During such an outage there is no Internet, the Modem and I can ping the modem, but when pinging for instanceġ.1.1.1 I get "From 192.168.1.1 icmp_seq=628 Destination Net Internet LED changes from solid greed to blinking red on the ISP Outage definition, I see two types of outages on this link: Seconds (ES) of downstream (since last synchronisaton)Įrrored seconds (SES) of downstream (since last synchronisation)As for my ![]() “Sagecom CS 50001”, I don’t have admin access, I can Offer anything faster in the country side Slow connection at my parents house (10Mbit/1Mbit), the ISP doesn't VoIP phone, connected directly to the ISP's modem Scheff1 you are right, the post is lacking information, so: ![]()
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